Product Ordering - VERA
Trustyle Co., Ltd. (“Trustyle, “We”, “Our”, “Us”) are delighted that you are interested in our product.

Product Ordering

Ordering can be made using the website online checkout system. Or you may contact us via email or various messaging platforms for more product information and also product ordering.

Payment

We offer several payment methods
  1. Credit card or other electronic payment via third party service, 2C2P.com or Paypal.com
  2. Money transfer to our bank account (the transfer information will be provided to you in order information)
  3. Cash on Delivery, applicable for only delivery within Thailand
We are not yet offer any payment installment

Order Fulfillment

We process orders during our office hour, Monday to Friday from 9:00 to 17:00 except public holiday

Shipment

For order value over 500 THB, standard product delivery is free of charge to destinations within Thailand. We use third parties for standard delivery as follow:
  • AlphaFAST for small package upto size D, to destination within Bangkok, Nonthaburi, Pathumthani and Samut Prakan
  • Thailand post EMS for the rest
For cash payment upon delivery, we use third parties for standard delivery as follow:
  • AlphaFAST for small package upto size D, to destination within Bangkok, Nonthaburi, Pathumthani and Samut Prakan
  • Kerry Express for the rest
There is an additional shipment service fee for delivery to destinations outside Thailand. The charge is calculated from the dimension and weight of the package. The charge is only for shipment service, excluding any custom duties and applicable taxes at the destination country. We use third party, Aramex.com and Fastship.co to handle international shipment.
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